Privacy Policy & FAQ

We only use cookies to provide the user session between the various web applications access via this portal. We do not use tracking cookies to monitor your activity.

Session cookies fall under the categorization of strictly necessary cookies under the General Data Protection Regulation (GDPR), applicable in the European Union and the UK. Strictly necessary cookies like session cookies are exempt from the consent requirements underlined in the GDPR. Therefore, session cookies are GDPR compliant.

Strictly necessary cookies are essential to navigate a website and use its features and functionalities. Without them, you wouldn’t be able to use basic services like logging in on a website or adding items to a shopping cart etc. GDPR exempts these cookies from consent requirements as they do not gather any personal information about users.

Did you use an email address other than your Trust issued email address when registering? Maybe you used a Gmail, Hotmail, Outlook, Yahoo etc account to register.

There is a link on the log in page that emails a link to you, allowing you to reset your password. You will need to know the email address you registered with. Password reset emails will come from SDS.Notifications@tgh.nhs.uk

Check your junk email folder of the email account you used to register with. Sometimes things end up there.

Once logged into the portal, click on the "Hello {name}!" link, from here you can click on email on the left hand menu and enter a new email address.